FAQ

How are the candles made?

All of our candles are carefully hand poured and sometimes made to order. Our candles use a paraffin & soy blended wax, with essential fragrance.
How long does processing and delivery take?

Processing can take up to 2-3 business days, and then we ship Priority Mail 1-3 days **Please note that we cannot control USPS and temperatures, some candles may slightly melt. We do everything in our power to ensure it doesn’t happen.**
My candle came damaged, what do I do?"

We want all of our customers to have a great buying experience and we will make any orders right. If you receieved a damaged candle take a photo and send it to DexclusiveCandleCo@gmail.com, within 48hours of receiving the candle and we will replace your candle.
Do you make custom blends?

We do! You can email us and tell us what you are looking for and we will see what we can come up with for you at DexclusiveCandleCo@gmail.com